Serenity Beauty & Nail Spa in Columbus, Ohio

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• Angela Kidner

  Posted Sep, 22 2019

  Great place! Very clean and professional. I used a Groupon to try it out and had no issues. I was able to easily upgrade to gel polish. Would definitely try again.
• Amanda B

  Posted May, 29 2019

  Have been before and had good pedicures but this time was bad enough that I will not go back. My appointment was at 5pm and at 5:30pm the pedicure still hadn't begun. My nail tech was too busy running around the salon doing other (non-important) things or complaining about how she got to go home after my appointment. Someone with a 5:30pm appointment got started before I did. The real problem though was the pedicure was bad. My tech would keep getting up to translate for another tech during the service. I didn't leave the salon until after 7pm. I was there for over 2 hours for ONE pedicure that was a scheduled appointment. I paid for the deluxe pedicure but they were running low on hot towels so I only got them on my feet. By the time I was done I looked at my toes and the big toes weren't filed evenly.....they were literally at a diagonal line. But by that point I wasn't staying to have them fixed. This was sad because I've been before and liked pedicures with the owner June. However when I asked her for a product I had purchased before, she said she remembered the exact one and that it was on sale for $17. I got home and it was not the same product and realized i paid $10 for it last time. Besides the bad pedicure, I'm not going back to a place that lies to me to make an extra buck.

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